Kevin

UNHCR

ContextThe project wasn’t moving. Developers weren’t delivering. Management assumed the business analyst was overworked, so they brought in a second one – me. But the issue wasn’t workload. It was friction. Geneva was the business side. Madrid was managing. Budapest held the analysts. India was coding. The geography alone made it political. And the project […]

UNHCR Read More »

Belgacom

ContextI was brought in as a technical resource, but got temporarily pushed into the project manager role when a persistent failure appeared in the service request pipeline. At random times, service requests would disappear. No error. No retry. Just lost. The DragThree weeks of deep diagnostics followed. Logs were combed. Simulations were run. Nothing reproduced

Belgacom Read More »

Credit Suisse

ContextAnother data stream, another swamp of mismatches, formatting errors, missing values, and contradictory fields. The receiving side knew the drill. We had already defined how to handle each type of data issue. Exception handling was in place. Rejection logic was mapped. Everyone assumed we were in control. The DragDespite the planning, errors kept piling up.

Credit Suisse Read More »

Belgian Federal Police

ContextThe implementation team had recently been absorbed by a larger company. The change in ownership brought new reporting lines, new stakeholders, and no real continuity. Both sides of the project, customer and vendor, became cautious and political. Roles blurred. Trust eroded. The DragAt one point, a senior stakeholder on the customer side stated he would

Belgian Federal Police Read More »

Daimler Chrysler

ContextThe task was straightforward. Migrate a large HR dataset, around 250,000 records, from the old system to the new. I was responsible for the transformation, validation, and import logic. On paper, everything looked good. For weeks, I processed file after file. Numbers lined up. Nothing flagged as wrong. Until the final QA round. The DragRoughly

Daimler Chrysler Read More »

Banque Audi

ContextThe bank was replacing a locally built HR system with one that could support international operations. The goal was clear: enable growth across multiple countries. External conditions weren’t ideal. The 2006 Lebanon War created logistical delays. But most of the friction came from within the organization. The DragLate in the process, someone introduced a requirement:

Banque Audi Read More »

What did it cost

You just sat through a 90-minute meeting with six people. One manager prepared a 14-slide deck.Two others edited it.And it took a calendar dance to get everyone in the room. So… what did it actually cost? This isn’t a philosophical question. It’s a number. Why it matters A surprising amount of project effort goes into

What did it cost Read More »

Mini Project Plan

A basic Excel template to sketch out a short project — fast.Intended for small initiatives where the goal is to roughly plan based on assumptions and effort estimates, not build a full work breakdown structure. Includes: This is not automatic. You drag, color, and adjust by hand.It’s useful because it’s fast — and it helps

Mini Project Plan Read More »

Daily Tracker

Daily Status Snapshot — Done / Doing / To Do A lightweight daily status report structured around movement, not decoration. Each day, contributors fill in: The value begins on day two: This tool isn’t about tracking, it’s about surfacing early warning signs before they rot into status noise. As a Manager, I don’t really care

Daily Tracker Read More »